Launch the Mac screen recorder and ensure that you have selected System sound, Microphone or System sound and microphone in the drop-down menu of “Audio Input”. Make sure your system sound volume is loud enough before recording. Also, the sound volume on the recording tool bar must be turned up in order to record sound normally. Apowersoft free Online Screen Recorder's flexible design enables you to capture screen online with ease. Record Anything on Screen Unlike other screen recording tools, this free online screen recorder doesn't limit what or how long you record, letting you save entire TV shows or class lectures for later use easily.

ApowerREC is an HD screen recorder cross platforms. For better using ApowerREC, you can refer to ApowerREC user guide.Here we also list some common screen and audio recording issues you may encounter when using this app on Windows PC.

Sometimes users who make use of Apowersoft Screen Recorder on Windows and Mac may encounter the issue of recording no sound. To help users better solve this problem, we summarize the following suggestions. You can follow those steps to fix this issue.

For Windows Users

If you are using the free version or Pro version of Apowersoft Screen Recorder on Windows PC, then you can follow the steps below to fix the problem.

Check the playback device in your computer

• Right click the sound icon in notification area and select “Playback device” from the menu.
• Check whether your actual device (such as “Speakers”) is selected as the default device, and make sure the audio device under “Recording” is available.

Check the audio input that you’ve selected in screen recorder

Open the screen recorder and drop down “Audio Input” and check whether you have selected “Microphone”, “System sound” or both. Note that if you choose “None”, then you won’t record any sound.

Check whether you had changed the audio input device during recording

Note that after you run the screen recorder, you cannot change the audio input device, which means that you cannot plug in or remove microphone from the computer after you have run the recorder. Otherwise, you need to re-launch the program to make it record sound successfully.

An exception for Windows XP users

Our new version of screen recorder does not support recording computer system sound in Windows XP due to the innovated audio recording technology. Thus Windows XP users may find that only microphone is clickable from the audio input menu, which indicates that those users can enjoy all the functions normally, except the system sound recording.

Send log file for further help

If all the steps above fail to solve the problem, for Pro version users, you can drop down “Help” menu and click “Support” to send us log file and describe the problem. For online version users, you can click the support icon on the toolbar and send us log file along with the details of this issue.

For Mac users

Those who are utilizing Apowersoft Mac Screen Recorder can refer to below suggestions to solve the no audio recording issue.

1. Download and install the latest version of Apowersoft Mac Screen Recorder.
2. Launch the Mac screen recorder and ensure that you have selected System sound, Microphone or System sound and microphone in the drop-down menu of “Audio Input”.
3. Make sure your system sound volume is loud enough before recording. Also, the sound volume on the recording tool bar must be turned up in order to record sound normally.
4. If you are recording video chat/conference, please jump to the next section to check the correct settings for recording.
5. If all the steps above cannot solve the issue, you can drop down “Help” menu and click “Feedback” to send us log file and describe your problem. We will help you as soon as possible.

Tips: Before you start recording, you need to check and make sure the audio input and output devices are available by going to “System Preferences” – “Input” / “Output”, and don’t select the Apowersoft audio devices. Besides, you should note that the audio input/output cannot be changed manually during the recording process, or the sound will get lost.

Mac specific solutions on recording different video chats

Recording Skype

To record sound successfully from Skype, you need to follow the suggestions below.

• Launch Skype and then drop down the Skype menu on the top left of the menu bar, then select “Preference” to configure the basic settings.
• Then click “Audio/Video” tab, check whether the default settings in “Microphone”, “Ringing”, “Speakers” is selected as “Same as System”, if not, please change to it.
• Once above settings are done, you can then launch the Apowersoft Mac Screen Recorder to do the recording.

Recording Google Hangout

If you are recording Google Hangout and find that recording turns out to be no sound. Then could you please open your google hangouts and check the following settings?

• Click the “Settings” option in Google Hangout.
• Change the input sound to your built-in microphone, and the output to “Apowersoft_AudioDevice” in video chat settings.
• Then you can run the Apowersoft Mac Screen Recorder.
• Click the “Play test sound” button below, if you can hear the sound, then it indicates that you can record screen with sound normally.
• After that, you can start recording again to check whether it works fine.

Recording FaceTime Video Call

When recording FaceTime video chat, sometimes you may wonder why your friend at the other side cannot hear your speaking, or vice versa. To solve this issue, you need to open FaceTime first, then drop down the “Video” menu on the top of your Mac computer, then check whether any available audio device is selected for both “Microphone” and “Output” tab. If not, please change to it and avoid “Apowersoft_AudioDevice” is set as the microphone or output device.

Recording WebEx Meeting

To solve the issue of failing to capture WebEx meeting with audio on your Mac, you can simply follow the steps below to troubleshoot this problem.

• Make sure you have selected right audio input in our Mac screen recorder before recording. To record sound from both parties, you’d better choose “System sound and microphone”.
• Launch WebEx meeting, click the more icon underneath “Call Using Computer” and then change the computer audio settings.
• Please check whether “Apowersoft_AudioDevice” is selected as default speaker or not, if not, please change to it. And also ensure that the selected microphone device is workable.
• Then hit the “Test” button next to the speaker device and check whether your device works well.
• Once done, you can start your recording. If it still fails to work, you can send us log file for checking out the issue.

• Part 1: Features of the Apowersoft online screen recorder
• Part 2: How to record screen online with Apowersoft Screen Recorder
• Part 3: Why choose FoneLab as Apowersoft Screen Recorder alternative
• Part 4: How to record screen with FoneLab Screen Recorder

FoneLab Screen Recorder

Capture video, audio and more with ease.

• Screen Recorder
• Mac Video Recorder
• Windows Video Recorder
• Mac Audio Recorder
• Windows Audio Recorder
• Webcam Recorder
• Game Recorder
• Meeting Recorder
• Messenger Call Recorder
• Skype Recorder
• Course Recorder
• Presentation Recorder
• Chrome Recorder
• Firefox Recorder
• Screenshot on Windows
• Screenshot on Mac

If you want to record screen activities on Windows or Mac, Apowersoft free online screen recorder is one of the most popular programs. It is a web-based screen capturer that runs in your browser, which you can simply install a launcher application to record computer screen.

How do you take full advantage of Apowersoft screen recorder? You can learn more about the features and usage of the program. If you are not satisfied with the program, you can also find the best powerful alternative to record all onscreen activities from the article.

Guide List

1. Features of the Apowersoft online screen recorder

When you download the Apowersoft online screen recorder launcher, which is about 800KB in size, you can record onscreen activities on both Windows and Mac. Here are the major features of the free online screen recorder you should know.

1. Record screen for both Windows and Mac without time limitation or a watermark on the output..
2. Create video files in MP4, WMV, AVI, FLV, MPEG, VOB, ASF, GIF or even upload the files to YouTube, Google Drive, etc..
3. Basic video editing features, such as adjust resolution, cut or rotate videos, adjust video speed, contrast, brightness and more.
4. Add annotation tools to the recorded video files, such as lines, texts, callouts, highlights and more other real-time screencast tools.

Apowersoft Screen Recorder For Pc

2. How to record screen online with Apowersoft Screen Recorder

Step 1Go to the webpage for Apowersoft Free Online Screen Recorder. Click the Start Recording to button to record your computer screen. You have to install a launcher for the online screen recorder beforehand.

Step 2Customize the recording mode by clicking the Custom option, which you can choose presets or enter the frame according to your requirement. Choose screen, webcam, microphone and system audio according to your requirement.

Step 3Click the REC button to record screen of your computer. Click the pencil icon, which you can add text, line, callouts and other elements in different colors. When you finished recording, you can click the Stop option to save the recordings.

3. Why choose FoneLab as Apowersoft Screen Recorder alternative

Just as mentioned, Apowersoft Screen Recorder is only a basic screen recorder to capture video and audio files on computer.

When you want to record screen for your computer with a more stable status, FoneLab Screen Recorder should be the right choice you should take into consideration.

Just learn more about the comparison between FoneLab Screen Recorder and Apowersoft Free Online Screen Recorder.

Features	FoneLab Screen Recorder	Apowersoft Online Screen Recorder
Record screen video with customized frame, capture audio files from Microphone and system audio, and even take snapshots.	Available	Available
Basic editing features for photos and videos, annotation tools to highlight the important part of the video or screenshots.	Available	Available
Save captured videos to different formats and devices, such as iPhone, Samsung Android phones and other devices.	Available	Not Available
Record mouse cursor movements, which the program is able to capture the mouse hot spot with important points.	Available	Not Available
Setup hotkeys and output directory for the recording process, which you can manage and control the process with ease.	Available	Not Available

4. How to record screen with FoneLab Screen Recorder

Apowersoft Screen Recorder No Sound Recording

If you want to learn more about the recording features of FoneLab Screen Recorder, you can download and install the latest version of Apowersoft Screen Recorder alternative to capture screen and record audio files with ease.

FoneLab Screen Recorder

FoneLab Screen Recorder allows you to capture video, audio, online tutorial, etc on Windows/Mac, and you can easily customize size, edit the video or audio, and more.

• Record video, audio, webcam and take screenshots on Windows/Mac.
• Preview data before saving.
• It is safe and easy to use.

Step 1Choose settings before recording

Whether you want to setup hotkeys for recording process, recording mouse hot spots, choosing the output format or other settings, you can go to Preferences to choose the desired parameters before recording computer screen.

Step 2Customize the recording frame

Click the Video Recorder option, which you can customize the size for the output frame. Choose the Audio Recorder to select the audio source for recording. Moreover, you can also take snapshots during the recording process.

Step 3Record screen on your computer

Whether you need to record gameplay, or a video tutorial for your student, you can click the REC button to record the videos in a high quality. While screen recording, you can also add text, line, and specific callouts to highlight the important part of the videos.

Step 4Save or share captured videos

After that you can click the Save icon to save the captured video to your computer. When you need to save the files to social media website, you can open the video in Media Manager and share to Facebook, Vimeo and other online streaming sites directly.

Conclusion

When you need to record screen on Windows or Mac without watermark or time limitation, you can download a launcher of Apowersoft free online screen recorder for your browser.

But if you want some advanced features to record screencast for iPhone, recording with mouse cursor or setup the scheduled-recording task, FoneLab Screen Recorder should always be the first choice.

In addition, it also can help you take screenshots on windows or mac easily.

If you have any question about Apowersoft Screen Recorder and the alternative program, you can share more comments in the article.

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